Years of experience: 14
EstoniaPartner🔥 Startup FounderBusiness Owner🧨 ConsultingProduct Consultant
Trust Score
Highly reliable; strong professional involvement.
Chris's Career Path
Nov. 2023 -Present
A Better Xperience (ABX) Software GroupCo-Founder
Mar. 2023 -Nov. 2023
Evocon - Production Digitalisation & OEEHead of Customer Support
Tallinn, Harjumaa, Estonia · HybridEvocon is a visual shift and production monitoring OEE software that helps manufacturing companies improve productivity and remove waste. As the Head of Customer Support at Evocon, I steered the customer-facing team through a strategic transformational phase, concentrating on laying the groundwork essential for the team to scale in terms of quality, support volume, and seamless cross-departme...
Sep. 2018 -Sep. 2022
Katana Cloud InventoryHead of Customer Experience
Tallinn, Harjumaa, EstoniaKatana gives thousands of manufacturers a live look at their business. Manage all the moving parts of your business and unite the apps and services you use in one visual platform As Head of Customer Experience at Katana, I led a 15 person global department with 4 teams and team leads, including support, onboarding, customer success, and employee training. I was responsible for growing the tea...