Years of experience: 17

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Jo's Career Path
Senior Private Client ManagerOct. 2021 -
Present
FARFETCHSenior Private Client Manager
London, England, United Kingdom · HybridSenior Private Client Manager • Lead team of Private Client Sales Managers and Stylists, driving robust sales outcomes while fostering an environment of excellence and creativity in fashion curation. • Orchestrate high-level, cross-functional collaborations with critical departments like Fashion Concierge, Operations, Marketing, and Client Development; • Support and execute Farfetch Private C...
Area Sales & Operations Manager: Estee Lauder Brands Travel Retail UK & ROINov. 2019 -
Oct. 2021
The Estée Lauder Companies Inc.Area Sales & Operations Manager: Estee Lauder Brands Travel Retail UK & ROI
London, United Kingdom · HybridArea Sales and Operations Manager • Provided critical support in developing and executing retail business plan, contributing to profit and loss management and long-term strategic planning; actively led Digital Champions Workstream for Travel Retail EMA Region, enhancing digital engagement and experiences across retail teams. • Co-chaired Employee Resource Group L.E.A.D. and served as Regional...
MANAGER OF RETAIL OPERATIONS: MAC COSMETICS CARIBBEANOct. 2012 -
Oct. 2019
The Estée Lauder Companies Inc.MANAGER OF RETAIL OPERATIONS: MAC COSMETICS CARIBBEAN
Miami/Fort Lauderdale AreaManager of Retail Operations • Directed regional sales plans and marketing activities, ensuring alignment with global brand strategies; maintained highest standards of customer service and store presentation, adhering to guidelines set by Global MAC office. • Collaborated with senior artists and the marketing team to execute high-impact fashion events and press marketing tours. Notable Achiev...

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