Years of experience: 21

Customer ServiceCustomer Care SpecialistB2BCustomer Success ManagerClient Relations SpecialistProduct Consultant

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Flavia's Career Path
FounderOct. 2018 -
Present
Trofa, Porto, PortugalFounder of Flavia Mariotto Consultancy, a company specialized in helping small businesses to approach the online world in a competitive way by advising on the best trends and strategies. Clients in Portugal, Brazil and Spain from different segments such as technology, finance, accounting, legal and non-governmental organizations. Wide range of marketing service expertise, such as: strategic p...
Experiential Marketing CoordinatorNov. 2014 -
Jun. 2018
Jaguar Land Rover América Latina e CaribeExperiential Marketing Coordinator
Responsible for managing Jaguar Land Rover Driving Experience projects in Latin America. Among the main activities are the general governance of projects with internal and external stakeholders, budget and KPIs management, online and offline customer journey, homologation of regional suppliers, structuring and coordination of technical staff (+30 professionals), meetings and reports to HQ (UK...
Mercure Marketing Coordinator South AmericaJan. 2013 -
Oct. 2014
AccorMercure Marketing Coordinator South America
São Paulo Area, BrazilMarketing coordinator of the brands Mercure, Pullman, Adagio, Grand Mercure and MGallery in Latin America. Development of products and services, pricing and benefits strategy, budget management, rebranding and retrofit process coordination, adaptation and implementation of global products and services to local needs, investor relationship reports, anticipation and monitoring of results of the...

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