Years of experience: 22
France👍 Sales & BizDev✔️ IT🧨 Consulting
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Narjess's Career Path
Jun. 2022 -Present
CONSULTEAPresident
France
Jul. 2013 -Jun. 2022
BICCustomer Service & Supply Chain Manager North & West Africa
Clichy▪ Monthly/Quarterly/Yearly sales revenue release and KPI monitoring for CS & SC activities ▪ Remote management of an international team (2 direct and 1 functional reports), recruitment and training for Morocco (4 peoples) & Nigeria (2 peoples) subsidiaries
▪ Transportation policy implementation for the area (37 countries) and control of transport costs (<2,5% of total OIS)
▪ Demand planning a...
Nov. 2011 -Jun. 2013
Sogefi GroupCustomer Service Manager
Guyancourt▪ Remote management of a European team (8 in France, 5 in UK, 2 in Germany and 2 in Spain) recruitment and training
▪ IT key user on ERP upgrade from AS400 to SAP
▪ Service level improvement claims and KPI management
▪ Develop CS procedures, policies & standards leading the change management in the team