Years of experience: 24

Service Quality ManagerCustomer ServiceITTech Support✔️ ITSecurity Analyst

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Samuel's Career Path
Senior GRC Program ManagerOct. 2024 -
Present
Abnormal AISenior GRC Program Manager
New York, New York, United States
Senior Technical Program ManagerMay. 2024 -
Oct. 2024
The Estée Lauder Companies Inc.Senior Technical Program Manager
New York, New York, United States- Led launch of 11 Product Landing Pages for Estee Lauder Online. - Standardized and templatized code review process. - Coached team members in self-management and cross-functionality. - Facilitated and led Agile ceremonies.
Senior Technical Program ManagerJun. 2021 -
May. 2024
SquareSenior Technical Program Manager
- Managed Business Continuity Program for 17 products across Square business unit, enabling company to meet regulatory compliance and adhere to industry standards. - Led the creation of new Block-wide data security and handling policy to make it more usable by engineers while also meeting regulatory requirements. - Improved team efficiency and reduced error rates by creating new processes and...

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