Years of experience: 20

Tech SupportSystem Analyst✔️ IT

Trusted by top professionals

Trust Score

Exceptionally trusted; proven professional excellence.

90%
Matthew's Career Path
Global Network Operations Center Supervisor at Arthur J. Gallagher and Co.Dec. 2017 -
Present
GallagherGlobal Network Operations Center Supervisor at Arthur J. Gallagher and Co.
Rolling Meadows, IL
Network Operations AnalystSep. 2012 -
Present
GallagherNetwork Operations Analyst
Itasca, ILI worked as a key member to build a Network Operations Center (NOC) through the development of support and process documentation as well as working with other IT support groups to maintain and streamline operations. I trained and developed new staff on NOC and corporate IT operations. I provide centralized monitoring of the enterprise network and infrastructure environment, driving issues to ...
Data Center Technician - Dedicated Server SupportDec. 2011 -
Sep. 2012
SingleHop, Inc.Data Center Technician - Dedicated Server Support
Elk Grove Village, IL• Installed and configured Linux/Windows Server operating systems and server hardware components. • Set up, installed, and migration of physical servers. Raced and stacked hardware in accordance with client requests and orders. Cable management. Ensured that all industry-wide and/or client standards are met. • Performed equipment audits on set intervals to ensure accuracy of asset documentati...