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Edowardo's Career Path
Apr. 2023 -Jan. 2024
CleverTapAccount
Indonesia · HybridClient Relationship Management:
- Building and maintaining strong relationships with clients.
- Acting as the main point of contact between the client and the company. Account Planning and Strategy:
- Developing and implementing account plans.
- Identifying opportunities for upselling or cross-selling.
- Creating strategies to maximize customer retention. Problem Solving and Issue Resolution:...
Oct. 2021 -Nov. 2022
MessageBirdBusiness Development
Jakarta, IndonesiaMessageBird powers communication between businesses and their customers - across any channel, always with the right context, and on every corner of the planet. If you’ve ever ordered takeaway, returned a package, contacted customer service or requested a login code, it’s almost guaranteed your interactions have been powered by MessageBird’s technology. Summary: - Single contributor, focus on ...
Sep. 2020 -Oct. 2021
CleverTapEnterprise Sales Director
Jakarta, IndonesiaIt's all about building relationship with your Customers. Summary:
- Single contributor, focus on hunting new business (medium & large enterprise) and onboard new logos also harvesting the existing account for upsell and new business opportunity.
- Direct selling to brand owners who might need a Marketing Technology solution, Customer engagement. Mostly interact with the Marketing Growth Team...