Years of experience: 18

Portugal✔️ IT🧨 ConsultingSystem Analyst✨ Business OwnerProject Manager

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Chad's Career Path
Delivery Manager, Owner, Business ConsultantJul. 2021 -
Present
Honey Dog, LDADelivery Manager, Owner, Business Consultant
Caminha, Viana do Castelo, Portugal · RemoteLeverage variety of Project Management and Scrum methodologies to support project delivery. Conduct consultations with clients to assess needs and propose optimal solutions. Communicate project plans and progress to key stakeholders and project contributors. Lead extensive restructuring of internal processes, resulting in improved overall performance. Develop and maintain project plans and sc...
Senior Scrum Master / Customer Success ManagerDec. 2017 -
Jun. 2021
nCloudsSenior Scrum Master / Customer Success Manager
Braga, Portugal · RemoteOrchestrated internal implementation of Agile teams, aligning more effectively with business and client needs. Delivered exceptional client service by maintaining open communication, promptly resolving issues, and facilitating future business opportunities. Ensured transparent communication by providing regular project status updates to customers. Analysed project performance data to pinpoint...
Senior Scrum MasterJun. 2017 -
Dec. 2017
The Judge Group Senior Scrum Master
Austin, Texas AreaAssembled dedicated team to design and develop API gateway solution, overseeing implementation of API management system, ensuring secure integration. Provided effective coaching to teams in Agile practices, delivering essential training to foster positive Agile mindset and compliance with Agile methodologies. • Led internal integration project as Senior Scrum Master for prominent financial in...