Years of experience: 19
Call CenterCustomer Support RepresentativeSupport SpecialistSales RepresentativeSales & BizDevCall Center Supervisor
Trust Score
Exceptionally trusted; proven professional excellence.
Justin's Career Path
Sep. 2022 -Jul. 2024
SkillCycleVice President of Client Solutions
RemoteAt SkillCycle, we use learning-led talent development and people success analytics to provide a unique view into an organization’s skill proficiencies and deficiencies. We empower HR teams with the agility to move fast and intelligently, and we put people in the driver’s seat at every stage of the employee lifecycle. • As a member of the executive leadership team, contribute to strategic plan...
Aug. 2021 -Sep. 2022
SkillCycleDirector of Client Solutions
Remote• As the first sales hire and one of the initial employees at SkillCycle, successfully spearheaded the creation and leadership of the sales team, surpassing sales targets by 23% and driving significant market share growth. • Managed the entire sales cycle at SkillCycle, achieving an 80% increase in new client logos, effectively balancing new acquisitions with the nurturing of existing relatio...
Oct. 2018 -Aug. 2021
Marginal Revolution UniversityDirector of Operations and Partnerships
Remote• Championed the operational framework at MRU, implementing systems and processes for enhanced organizational efficiency. • Led strategic projects for subtitles, translations, and accessibility, expanding global content reach and driving an 80% reduction in associated costs, alongside achieving a 25% annual saving in platform subscriptions. • Managed contractor processes and temporary staff, ...