Nick Heller - Strategist: Brand + Creative Operations, _inter: agency

Years of experience: 18

✨ Business OwnerBusiness OwnerCreative Director💼 C-level Executive🧑‍💼 C-level ExecutiveUnited States

Trusted by top professionals

Dennis Gable
Marketing Director @Dorm Room Movers
Verified
Nick is an incredible creative problem solver with an extensive resume of success for his clients. I've been fortunate to work on multiple client projects together over the years, and am consistently ...

Trust Score

Exceptionally trusted; proven professional excellence.

90%

Nick's Career Path

May. 2021 -
Present

_inter: agencyStrategist: Brand + Creative Operations

Atlanta, Georgia, United StatesFrom one 1-hour session to several months-long engagements, I help other creative professionals, high-powered teams, agencies, and small businesses find solutions for challenges of all sizes and complexities (No issue is too big or too small.). • Freelance/Creative business creation (set-up, pricing, positioning, etc.) • Brand and/or Visual Identity (audits, creation, revamp, etc.) • Workflow...

Jun. 2020 -
Jul. 2021

Solidarity HealthShareVice President Customer Experience

Tempe, Arizona, United States• Tasked with standing up a new Customer (Member) Experience division at the company – led a diverse team of 30+ employees, vendors, and freelance contractors across Sales, Marketing, Creative, Product, and Customer Excellence • Accountable for overseeing the entire membership journey from inception to lead generation, customer onboarding to the delivery of membership resources, member commun...

Feb. 2017 -
Jun. 2020

Solidarity HealthShareDirector of User Experience

Tempe, Arizona, United States• Executed a comprehensive competitive analysis, demographic behavioral study, and membership data analysis project as a precursor to a complete business rebrand – Executing the new brand messaging across all distribution channels and launching an all-new public/marketing website full of resources led to highly engaged member interactions resulting in reduced call volume and wait times. • Anc...