New York, United StatesGlobal Head of Identity and Onboarding Solutions. Lead product team to deliver innovative use cases that drive client experience, growth, market or channel expansion, and process improvements across key industries. Collaborate with leadership for cross-functional engagement to ensure sales, customer success, and business performance.
*Launched Identity Assist, a new feature to support employm...
New York, New York, United StatesGlobal Small Business Product Team: Led targeted initiatives to diversify revenue and support customers.
• Developed global strategic roadmap; collaborated with Regions to manage product planning.
• Recommended growth opportunities for: role of eCommerce in driving global cross border payments; B2B payments; packaging existing solution set for Gig workers; potential acquisition of digital pla...
New York, New York, United StatesU.S. Region Small Business Product Team: Ensured Customer Success advising credit and debit portfolios of five top U.S. financial institutions to deepen loyalty and preference for Visa. • Won RFP to launch small business credit product line for major wealth management institution. Led to first launch of Visa Infinite Business.
• To ensure contract renewal for a global bank, designed payroll a...