Years of experience: 15

Engagement ManagerConsumer IndustryMedia & TelecommunicationsTechnologySTEMComputer Science

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Alberto's Career Path
Teacher - Digital transformationDec. 2023 -
Present
CESUGA - Centro de Estudios Superiores Universitarios de GaliciaTeacher - Digital transformation
Galicia, Spain · On-sitePassionate about empowering businesses through digital transformation, I currently serve as an instructor for the module 'Enabling Digital Transformation' within the 'Digital Transformation for SMEs' course. Committed to equipping professionals with the skills and knowledge needed to thrive in the digital era, I bring expertise in guiding organizations through the process of embracing innovat...
Project managerMar. 2020 -
Jan. 2021
Empathy.coProject manager
Coruna, Galicia, SpainSkills: Customer Support · Business Management · Leadership · Oral Communication
Customer Success DirectorJan. 2020 -
Present
Empathy.coCustomer Success Director
Skills: Customer Support · Business Management · Leadership · Oral Communication

Alberto's Posts

  • How I can help you

    Offering bespoke digital transformation consultancy, we solve complex issues using innovative technology and effective processes. Our competitive edge lies in our ability to create high-performance teams, inclusive of stakeholders, customers, and various departments that work seamlessly towards shared goals. We pride ourselves on our ability to quickly understand diverse business intricacies and connect with people from all walks of life to find mutually beneficial solutions.

  • People I am looking for

    We cater to a broad spectrum of clients, regardless of their industry or business size. Our services are not confined to any specific business type as we believe in the power of technology and processes to solve problems and create value for any organization.

  • Experience & Cases

    Our track record includes securing a SaaS contract renewal from a client who considered switching to competitors, establishing a successful Customer Success team from scratch, and developing a profitable software product that caters to different customer types. We have had the privilege of working with renowned clients such as Inditex, Tous, Carrefour, ToysRUs, eSpares, Music Magpie, GB foods, Maersk, and the Spanish Navy.

  • How to contact

    If you're interested, please fill the form. P.S. If you know a right person, please make an intro or share with him/her the link to this page.

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