Years of experience: 16

MedicalLive ChatChat SupportHelp Desk SupportCustomer ServiceCustomer Support Representative

Trust Score

Exceptionally trusted; proven professional excellence.

80%
John's Career Path
Independent ConsultantJan. 2024 -
Present
FreelanceIndependent Consultant
Truck DriverMay. 2022 -
Jun. 2024
LandstarTruck Driver
United StatesIndependent Operator for Landstar. Role includes, but is not limited to, the following: Fuel Management Load Security Load Securement/Handling Load Search and Acquisition Time Management Detailed Reporting and Document Handling Knowledge of DOT Laws and Applicable Rules Hazardous Materials Safe Handling, Transportation, Securement, and Delivery Customer Service with Shippers, Receivers, Broke...
Company OwnerSep. 2021 -
May. 2022
Trident Transportation Services, LLCCompany Owner
Bald Knob, Arkansas, United StatesFuel Management Load Security Load Securement/Handling Load Search and Acquisition Time Management Detailed Reporting and Document Handling Knowledge of DOT Laws and Applicable Rules Hazardous Materials Safe Handling, Transportation, Securement, and Delivery Customer Service with Shippers, Receivers, Brokers, Agents, and Landstar Employees Truck Maintenance Scheduling Truck Daily Maintenance ...

John's Posts

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    About myself

    Over a year of hands-on experience in onsite technical support, developed several FAQ documents to enhance customer interaction and streamline call processes, significantly improving service efficiency.

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    Job Description

    Seeking a remote role offering a set or flexible schedule to leverage my technical support skills, gained from past experiences, while ensuring a healthy work-life balance.

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    How to contact

No responses yet
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    How I can help you

    Identify dissatisfaction areas and enhance retention by analyzing turnover rates, recruitment strategies, and company policies on schedules, leave, and salaries, providing actionable insights for improvement.

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    People I am looking for

    Seeking: - Small businesses - Startups - Organizations aiming to improve employee retention

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    Experience & Cases

    Achievements: -Assisted small business owner with determining employee retention issues -Provided in-depth knowledge of scheduling and pay scale issues

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    How to contact

No responses yet
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