Years of experience: 24

United States🔥 Startup Founder💸 MarketingExecutive CoachMarketing DirectorEvent Producer

Trust Score

Highly reliable; strong professional involvement.

70%
Shelley's Career Path
Vice President of Customer Success, Strategic AccountsJan. 2021 -
Present
RealPage, Inc.Vice President of Customer Success, Strategic Accounts
San Francisco Bay AreaMember of the leadership team at RealPage responsible for growing and scaling the Customer Success organization in our strategic accounts with a focus on Institutional and Investment Management companies. My focus is leading and developing strong teams who are committed to our customers' ongoing success by helping to assure they achieve their data intelligence, software and ROI goals and see ...
Senior Director, Customer Success, Strategic AccountsJan. 2017 -
Jan. 2021
RealPage, Inc.Senior Director, Customer Success, Strategic Accounts
San Francisco Bay AreaWorks with key partners from all product and service departments within RealPage to communicate and drive requirements to achieve results for Strategic Key Account clients. These customers include Institutional and Investment Management as well as Property Management Firms. Work with both U.S. and companies with global portfolios. Oversee teams of Customer Success Managers and drive for resul...
Senior Regional ManagerJan. 2016 -
Jan. 2017
Alliance Residential CompanySenior Regional Manager
San Francisco Bay AreaOversee client relationships and manage several on site property management teams. Financial management, budget building, proformas, rent analysis, market analysis, team motivation, employee coaching, hiring, mentoring and evaluating performance. Currently oversee three Class A+ lease ups in the SF Bay area market as well as four stabilized Class A multi-family assets.