Years of experience: 25

Customer SuccessPresentation DesignerCustomer Success ManagerCOOFitness CoachCEO

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Izak's Career Path
Customer Success Manager Key AccountsApr. 2019 -
May. 2024
IntendaCustomer Success Manager Key Accounts
South Africa, Cape TownReporting to: CEO. 100% Remote Position. Intenda is a multinational technology company that provides big data platforms, bespoke software solutions and supply chain management software. Responsibilities: • Established Intenda's Western Cape regional presence, driving significant revenue growth through strategic account plans. • Acted as a trusted advisor, advocating for client needs and fos...
Business Development ManagerSep. 2018 -
Apr. 2019
IntendaBusiness Development Manager
South Africa, PretoriaReporting to: CEO Responsibilities: • Identified and secured new business opportunities, enhancing client base and driving revenue growth. • Negotiated and closed deals by understanding client needs and crafting compelling proposals. Managed product lifecycle from market analysis to launch, ensuring continuous optimization and performance. • Built and maintained strong client relationships, f...
Manager OperationsJan. 2018 -
Sep. 2018
IntendaManager Operations
South Africa, PretoriaResponsibilities: • Managed product roadmap, delivering solutions aligned with market needs. • Led a team of 12, fostering collaboration and high performance. • Developed and implemented process guidelines, enhancing efficiency. • Led strategic software release management, driving product roadmap and delivery while overseeing a 12-member team, resulting in streamlined processes and enhanced p...

Izak's Posts

  • 0

    How I can help you

    Strategic Business Growth: Tailored strategies for diverse clients, scalable frameworks, partner model leadership. Process Optimization: Workflow refinement, lean principles, mobile optimization. SaaS Implementation: Onboarding, troubleshooting, BI integration. Customer Success: Account leadership, retention frameworks, embedded consulting. Branding: Messaging refinement, digital presence optimization, visual alignment. Consulting: Project delivery, logistics support, travel advisory.

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    People I am looking for

    - Growth-stage startups needing clarity and scalability - Mid-market firms optimizing processes and expanding reach - Enterprises seeking embedded consulting for strategy - Founders refining brand presence

  • 0

    Experience & Cases

    - Led strategic growth in enterprise SaaS at Intenda - Granite WMS onboarding for High Country Outfitters - Established van der Mensch Consulting - Clients: Old Mutual, IDM Group, PetroSA, DEDEAT, GRANITEWMS, Newburg Egg, High Country Outfitters, SASOL, PACRON, SOUTH AFRICAN NATIONAL TREASURY

  • 0

    How to contact

No responses yet
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  • 8

    How I can help you

    Offering customer retention, growth advocacy, and inside sales, with a role of a trusted advisor. Leveraging over two decades of experience across multiple industry sectors to ensure effective account management. My unique competitive advantage lies in my vast experience and proven strategies.

  • 8

    People I am looking for

    I am ideally looking for collaborations with small to medium-sized businesses as well as corporate clients. The goal is to leverage my skills and experience to help these businesses grow and succeed in their respective markets.

  • 8

    Experience & Cases

    Over the past 12 years, I've managed key accounts with a gross profit of 68%. I've led turnaround strategies leading to co-sourcing deals, and ensured account growth and retention. My portfolio includes Old Mutual, PetroSA, Intelligent Debt Management, National Treasury South Africa, South African National Defence Force, South African Police Services, Eastern Cape Department of Economic Development and Tourism South Africa, SASOL, and Goldfields Mining.

  • 8

    How to contact

No responses yet
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