Stamford, Connecticut, United StatesOversee and manage the Lovesac.com website operations, develop the strategic roadmap for technology enhancements and ensure an optimal “best-in-class” Customer Experience based on research and data. Development of an eCommerce team that meets the needs of a rapidly growing business and set forth a 2-year strategic roadmap for technological enhancements, CX improvements, and business requireme...
Orlando, Florida AreaPartnered with Parks Technology to drive product delivery, regularly made critical business decisions balanced against a relentless focus on the Guest experience. Participated in the Digital & Experience Leadership, providing executive decision-making and priority management. Managed engagements with vendors and outside service providers ensuring clear scope and deliverables. Drove a continuo...
Winter Garden, Florida, United StatesConsulted with small companies to implement efficient business processes, construct clear and actionable data, create marketing strategies to connect with customers, improve and drive commerce strategy, and achieve results.
- Designed and drove implementation of product strategy adding an anticipated 20% increase in revenue
- Developed customer journey and testing strategy across multiple web...