Years of experience: 14
CanadaEditorFilm EditorProducerPartnerships ManagerSales Manager
Trust Score
Highly reliable; strong professional involvement.
Edward's Career Path
Nov. 2022 -Apr. 2023
CollabwareCustomer Success Manager
Vancouver, British Columbia, CanadaSpearheaded Customer Success initiatives across North America, the Caribbean, Africa, and the United Kingdom. Proactively pinpointed customers at risk of attrition. Facilitated customer software launches within respective organizations. Pioneered the identification and monitoring of user engagement metrics. Ensured product utilization and value extraction by conducting continuous engagement a...
Feb. 2021 -May. 2022
SBG SolutionsAccount Manager
Vancouver, British Columbia, CanadaDistinguished as a User Engagement Specialist. Precision-engineered and implemented safety protocols to guarantee the well-being of attendees, staff, and participants throughout the event. Translated client visions into triumphant event experiences for consistently exceeding expectations. Led digital channels and traditional media to optimize event attendance and visibility. Formulated and ex...
Mar. 2020 -Jan. 2021
ChainXYSales Account Manager
Vancouver, British Columbia, CanadaOversaw and administered existing customer accounts, encompassing billing and renewal processes. Drove business development and initiated lead generation strategies. Proficiently managed contract completion and invoicing processes. Conducted customer demonstrations and delivered new customer training. Addressed inbound communication, including requests for information and lead inquiries.
Cont...