Years of experience: 19
DnsEmail supportComputer technicianUnited StatesTech Support✔️ IT
Trust Score
Highly reliable; strong professional involvement.
Brandon's Career Path
Dec. 2020 -Present
ThryvDNS Technician
RemoteDomain & Email Management. E-Mail Setup. Salesforce Admin. Amazon Route 53 Admin - Creating and managing hosted zones. Purchasing domains for new clients. Moving websites to different domains. Moving websites from test environment to live on the customer’s preferred domain. Creating and managing email accounts. Managing DNS Zones and Configurations. DNS Record Troubleshooting. Email Troublesh...
Mar. 2020 -Dec. 2020
Northrop GrummanEnterprise Desktop Technician
Springdale, Ohio, United StatesLevel 2 Enterprise Desktop Technician. I was the Sole Support (No backup or 2nd Person) in a building of around 150 people. Averaged 5 completed tickets a day. Desktop Support. Asset Management. Receiving computers and equipment. Decommissioning computers and equipment. Peripheral management (Keyboards, mice, cords, cables, and adapters). Imaging/reimaging computers. Remote Support using SCCM...
Aug. 2019 -Mar. 2020
Procter & GamblePC Technician Level 2
Cincinnati, OHWindows 10 Migration Project. Upgraded user's machines from Win 7 to Win 10. Completed upgrades using command scripts and proprietary software. Migrated user's data prior to upgrading to ensure no data loss. Desktop Support. Equipment and Meeting Room Audits. Setup of enterprise iPads using Apple Configurator. I was a contractor through HCL and Pomeroy.