Years of experience: 30

OnboardingSupportUruguay🗿 HR🧨 Consulting🧮 Education

Trust Score

Highly reliable; strong professional involvement.

65%
Gustavo's Career Path
Senior Delivery EngineerApr. 2021 -
May. 2023
Sabre CorporationSenior Delivery Engineer
Montevideo, Uruguay Delivered professional services for airline solutions customers in areas of call centre, reservations & ticketing and airports.  Supported airlines’ on-site staff and call centres during system airlines’ airport/reservations software migration  Gathered validating and documenting business requirements  Modeled business processes and identifying opportunities for process improvements  Id...
Senior TrainerAug. 2010 -
Dec. 2020
Sabre CorporationSenior Trainer
Montevideo, Uruguay Delivered professional training for airline solutions customers in the areas of airports, call centres, central ticketing offices, airport ticketing offices, ancillary sales, airport operations, irregular operations, customer re-accommodation.  Designed, developed, coordinated, implemented, delivered and evaluated training programs that support organization objectives.  Cooperated in Lata...
Software Support SpecialistJun. 2009 -
Jun. 2010
Sabre CorporationSoftware Support Specialist
Montevideo, Uruguay Ability to troubleshoot and handle multiple issues regarding airlines and/or travel agencies that use Sabre CRS as reservations system.  Provide assistance to customers from different markets (US, Canada, Europe, etc)  Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Interne  Interaction with custom...

Gustavo's Posts

  • About myself

    Committed professional possessing key technical skills including training creation, curriculum development, software implementation, and customer service. Over a decade of experience in delivering training for travel agencies and carriers, complemented by a successful 5-year stint as a business delivery engineer. My competence is underscored by my ability to manage and execute tasks efficiently.

  • Job Description

    Actively seeking a position that allows me to leverage my skills and experience for the benefit of customers. I am passionate about providing solutions, assisting with their queries, and ensuring a smooth user experience. My goal is to add value and contribute positively to customer success.

  • How to contact

    If you're interested, please fill the form. P.S. If you know a right person, please make an intro or share with him/her the link to this page.

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  • About myself

  • Job Description

  • How to contact

    If you're interested, please fill the form. P.S. If you know a right person, please make an intro or share with him/her the link to this page.

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