Years of experience: 30

OnboardingSupportUruguay๐Ÿ—ฟ HR๐Ÿงจ Consulting๐Ÿงฎ Education

Trust Score

Highly reliable; strong professional involvement.

65%
Gustavo's Career Path
Senior Delivery EngineerApr. 2021 -
May. 2023
Sabre CorporationSenior Delivery Engineer
Montevideo, Uruguay๏‚ท Delivered professional services for airline solutions customers in areas of call centre, reservations & ticketing and airports. ๏‚ท Supported airlinesโ€™ on-site staff and call centres during system airlinesโ€™ airport/reservations software migration ๏‚ท Gathered validating and documenting business requirements ๏‚ท Modeled business processes and identifying opportunities for process improvements ๏‚ท Id...
Senior TrainerAug. 2010 -
Dec. 2020
Sabre CorporationSenior Trainer
Montevideo, Uruguay๏‚ท Delivered professional training for airline solutions customers in the areas of airports, call centres, central ticketing offices, airport ticketing offices, ancillary sales, airport operations, irregular operations, customer re-accommodation. ๏‚ท Designed, developed, coordinated, implemented, delivered and evaluated training programs that support organization objectives. ๏‚ท Cooperated in Lata...
Software Support SpecialistJun. 2009 -
Jun. 2010
Sabre CorporationSoftware Support Specialist
Montevideo, Uruguay๏‚ท Ability to troubleshoot and handle multiple issues regarding airlines and/or travel agencies that use Sabre CRS as reservations system. ๏‚ท Provide assistance to customers from different markets (US, Canada, Europe, etc) ๏‚ท Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Interne ๏‚ท Interaction with custom...

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