Omar's Posts
- Omar Melo
Consultant @M Consultoría Estratégica
is willing to share expertiseManaging Customer Experience Journey and marketing flow How I can help you
We excel in creating detailed Customer Journey Maps, managing touchpoints, and effectively utilizing NPS and marketing-sales funnel. Our strengths include identifying opportunities, comparing them with set goals, and implementing industry best practices. We create a comprehensive project roadmap, ensuring a competitive edge.
People I am looking for
Our target clientele includes notable names such as Territoria, MUT (Mercado Urbano Tobalaba), Grupo H (formerly Inalen), Tres Asociados, and Dercorp. We seek partnerships with businesses that value customer experience and are open to innovative strategies.
Experience & Cases
Our track record showcases designing persona structure and profiles, contract management, common expense design, and operational model for MUT. We have also executed effective marketing models and customer management systems for Grupo H, and performed operational and marketing diagnostics for Dercorp's Puerta del Mar mall. We have successfully worked with medium and small enterprises, as well as startups.
How to contact
If you're interested, please fill the form. P.S. If you know a right person, please make an intro or share with him/her the link to this page.