Years of experience: 14

Partner🔥 Startup Founder💸 MarketingUX/UI DesignerProduct DesignerGraphic Designer

Trust Score

Highly reliable; strong professional involvement.

70%
Fayssal's Career Path
Head of Product DesignApr. 2021 -
Present
Youtap LtdHead of Product Design
Auckland, New Zealand · On-siteStrategic Fintech Leadership: Lead a team in developing innovative solutions across Youtap’s portfolio, including digital banking, merchant services, loyalty and promotion. User Engagement Through Self-Service: Formulated an all-encompassing self-service strategy that bolstered user sign-up success rates by an average of 30%. AI & API Capabilities for Operational Efficiency: Deployed API-enab...
Advisor & Founding MemberApr. 2019 -
Present
The Good WorkshopAdvisor & Founding Member
Cologne, North Rhine-Westphalia, Germany · RemoteFounding Member & Strategic Guidance: A founding member of The Good Workshop, an innovation management platform that supports organisations to plan, track and automate their innovation programmes. Instrumental in the company's initial setup and strategic direction, contributing to a valuation of $950K according to Latka. Product Development: Development of the innovation management platform f...
Customer Experience DirectorJun. 2018 -
Apr. 2019
Brilliant BasicsCustomer Experience Director
London, United KingdomStrategic CX Leadership: Pioneered CX thought-leadership frameworks that were adopted by major clients, accelerating their digital transformation journeys. Global Client Engagement: Managed high-profile relationships with multinational corporations such as BASF, Mercedes, and Siemens, achieving a 95% client satisfaction rate and facilitating multi-million dollar contracts. Core Banking Produc...

Fayssal's Posts

  • How I can help you

    Unpacking the process of product design: conducting comprehensive product research, formulating compelling propositions, creating dynamic prototypes, and assessing feasibility. We gain competitive edge through in-depth desktop research, sophisticated data analysis, and competitor research using tools like CB Insights and Gartner Market.

  • People I am looking for

    Target Clients: - Bangkok Bank: Seeking innovative solutions in product design. - Vodafone: In need of cutting-edge product design strategies.

  • Experience & Cases

    Noteworthy Achievements: - Successfully implemented Loyalty and Rewards Points Wallet. - Successfully implemented eWallet for major clients in the Banking, Telecom, and Retail sectors.

  • How to contact

    If you're interested, please fill the form. P.S. If you know a right person, please make an intro or share with him/her the link to this page.

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