Years of experience: 11

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Igor's Career Path
Business Systems & Enablement ManagerJun. 2024 -
Present
Private CompanyBusiness Systems & Enablement Manager
➑️ Revenue Operations ➑️ Tech Stack ➑️ Customer Experience CX/CI ➑️ Project Management ➑️ Knowledge Management
Program Lead / Revenue Assurance LeadOct. 2023 -
Jun. 2024
NCR VoyixProgram Lead / Revenue Assurance Lead
Remoteβœ… Successfully leading Revenue Assurance Program within NCR Voyix, throughout Banking, Hospitality, and Retail industries, in NAMER and APAC markets/regions. βœ… Proactively leading a Revenue Assurance team of three, through guidance, career talks, Project/Program Management workshops, etc. βœ… Review and optimization of Revenue Assurance processes (disputes, collections, hardware/software mainte...
Solutions Project Manager IIIJun. 2022 -
Oct. 2023
NCR CorporationSolutions Project Manager III
Belgrade, Serbiaβ˜‘οΈ Implementing and updating tools and solutions within NCR Corporation. β˜‘οΈ Review of processes that require optimization, using DMAIC methodology. β˜‘οΈ Removal of 8 types of process waste, in accord with the Lean Six Sigma Black Belt skillset. β˜‘οΈ Cooperating with internal teams (Sales, Business Operations, Customer Success, Account Management) to identify and remove process gaps. β˜‘οΈ Successful...

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