Years of experience: 19

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Jeff's Career Path
UX Research ManagerJul. 2022 -
Present
WestRock CompanyUX Research Manager
Cincinnati, Ohio, United StatesWorking directly with the product team to supply research that proves need for software solutions, and with Business Development to find market fit for our products while traveling to visit locations and lead Design Thinking sessions to solve problems and create excellent customer service.
Lead UX ResearcherJul. 2022 -
Feb. 2023
WestRock CompanyLead UX Researcher
WFH CincinnatiWork across product teams to provide continuity of vision, best practice of execution and ongoing collaboration. In this role, the Principal UX Researcher will have a significant voice in all aspects of how we approach User Experience research. This role requires working closely with the UX team and all stakeholders including Product Managers, Development Engineers, and Engineering Management...
UX ArchitectApr. 2021 -
Jul. 2022
GE AviationUX Architect
Cincinnati, Ohio, United StatesAfter a short stint with Edison Works, moved to C&S to take over UX Architect role for a large initiative with Flight Data for our commercial internal teams and our external customers. Day to day research of data, personas, and systems of record. Reconnecting with my MRO colleagues and APAC partners who I worked with on projects with operators there. Close collaboration with Cheltenham Princi...