Years of experience: 24

Service Quality ManagerCase ManagerChief Customer Officer (CCO)Customer Success ManagerHelp Desk SupportCustomer Service

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Juarez's Career Path
LATAM IT ManagerNov. 2022 -
Aug. 2023
BSL SaúdeLATAM IT Manager
São Paulo, Brasil• Leadership of IT operations for LATAM, with process integration in TOTVS Protheus and Microsoft Dynamics/Navision. • Planning and execution of IT restructuring strategies, with optimization of cloud infrastructure and reduction of post-merger (M&A) costs. • Implementation of IT governance, aligning the headquarters in France, and centralization of CAPEX and OPEX management. • Introduction o...
LATAM IT ManagerJul. 2021 -
Nov. 2022
EgisLATAM IT Manager
• Management of IT digital transformation in several Latin American countries, including integration of acquired companies. • Unification of IT infrastructure and integration of post-mergers and acquisitions (M&A) systems, to reduce costs and improve processes. • Implementation of financial control systems, which resulted in reduced losses and greater efficiency in cash flow processes. • Defi...
LATAM IT CoordinatorJan. 2021 -
Jul. 2021
EgisLATAM IT Coordinator
• Coordination of IT operations in the LATAM region, for system continuity and operational efficiency. • Management of technological resources, for the integration of new processes and technologies. • Strategic support for business areas, and identification of improvements in IT processes. • Implementation of new systems for automation and reduction of operational costs.

Juarez's Posts

  • About myself

    With 25+ years in IT, I've excelled in project and team management, leading initiatives in system implementation, process optimization, and digital transformation. My expertise spans agile and traditional methodologies, consistently delivering strategic IT projects with measurable business outcomes.

  • Job Description

    Seeking a remote Project Manager position, where I can leverage my extensive experience in IT to drive innovation and efficiency. My goal is to contribute to transformative projects while enjoying the flexibility and productivity that remote work offers.

  • How to contact

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