Years of experience: 12

Influencer or BloggerITStudentMarketingPortugalEmail Marketing Manager

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Matilde's Career Path
Data AnalystMay. 2022 -
Present
CognizantData Analyst
Lisbon, PortugalProcess & Data Management: Develop and implement effective processes and workflows for content analysis, ensuring efficiency, accuracy, and timely completion of tasks. Collaborate with cross-functional teams to streamline processes and identify areas for process optimization.
Marketing and CommunicationsMar. 2018 -
Mar. 2021
TAP Air PortugalMarketing and Communications
Lisboa e Região, PortugalCustomer Support & Reservation Management: Serve as the main point of contact for high-tier frequent flyer members, providing personalized assistance and support. Respond promptly to inquiries via multiple communication channels, including phone, email, and live chat, ensuring a high level of customer satisfaction. · Sales and Upselling: Identify opportunities to enhance the travel experience...
Fashion StylistApr. 2017 -
Mar. 2018
Fancy Jasmine by Jac LinFashion Stylist
Lisboa e Região, Portugal