Charlotte, North Carolina, United States• Incorporated feedback from stakeholders to design, from scratch, engaging instructor-led train-the-trainer modules that improved 40+ supervisors’ meeting facilitation outcomes and fulfilled annual leadership training requirements
• Manages multiple projects simultaneously using JIRA, often analyzing technical, jargony content and initiatives to write concise and accurate eLearning so that b...
Remote• Worked under aggressive deadlines, on both cross-functional and end-to-end teams, gathering technical and business content from 20+ SMEs, to design and develop annual software sales training, with emphasis on accessibility for learners
• Substituted as LXD team lead, provided guidance to new team members, and successfully pulled together 60+ video and document assets using systematic commun...
Remote• Collaborated with and coached SMEs to develop measurable training objectives, effective strategies, delivery methods, and training materials, written in the client’s voice and style, to maximize absorption of social change leadership methodology via VILT and eLearning
• Independently curated, interpreted, organized, and re-wrote technical, heavy machinery manuals into simpler, actionable ho...