Years of experience: 6
PortugalCall Center⚖️ LegalCustomer ServiceHelp Desk SupportCustomer Success Manager
Trust Score
Exceptionally trusted; proven professional excellence.
Elisabeta's Career Path
Mar. 2024 -Present
Unit4Functional Consultant
Delighted to be part of Unit4 as a Functional Consultant specializing in Travel & Expenses (T&E)! In this capacity, I work closely with clients to understand their specific requirements, analyze current T&E workflows, and devise tailored solutions to enhance efficiency and compliance. My focus spans from configuration and customization to seamless implementation and ongoing support, ensuring ...
Sep. 2021 -Jan. 2024
HCLTechSenior Quality Analyst EMEA
Lisbon Metropolitan AreaDuring my tenure as a Senior Quality Analyst at HCL Tech, I served as a key contributor to the Exxon Mobil Project, overseeing the quality assurance processes for customer service tickets. With a meticulous approach and a keen eye for detail, I played a critical role in ensuring the delivery of exceptional service and support to Exxon Mobil's valued customers. 🔍 Key Contributions: ✨ Led qual...
Oct. 2016 -Apr. 2019
Eltervåg Transport AsAdministrative Assistant
Stavanger Area, NorwayIn my role as an Administrative Assistant at Eltervåg Transport As, I played a pivotal role in consulting, advising, and implementing programs to bridge the gap between current and desired operational scenarios. With a focus on enhancing management and supervisory skills, I contributed to assessing existing situations, optimizing work performance, and fostering transparent organizational comm...