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Years of experience: 7
✔️ ITProduct ManagerProject Manager
Trust Score
Highly reliable; strong professional involvement.
Patryk's Career Path
Apr. 2023 -Present
EvidenSAP Service Delivery Manager
Łódź, Woj. Łódzkie, Polska · RemoteEstablishing and maintaining good customer relationship incl. customer satisfaction monitoring, multiple accounts. ● ServiceNow modules Implementation and Client Onboarding (integrations, automation, configuration, staff training, UI Policy, Client Script, CSDM, CMDB)
● SAP to Cloud migration
● P&L, Cost Control
● Project Transition, Service Portfolio Design, Service Catalogue Design,
● Minim...
Feb. 2022 -Apr. 2023
ERGO Technology & ServicesIT Process Manager / Configuration Manager
Lodz, Düsseldorf, Gdańsk-Define processes and methods for Asset and Configuration Management System
- Align data and relationships
- Develop standards, policies, optimizations, automations and implement them in the organization
- regularly monitor and analyze the CMS
- Ensure that policies and standard processes are followed
- Optimize and evolve CMS and other related processes
- intelligent reporting, data analysis...
Oct. 2021 -Feb. 2022
CREALOGIX2nd Line Software Support Engineer with German
Szwajcaria, PolskaSupport whole Crealogix Product Catalogue for the digital banking and government sector at the local and global level. Analysis of errors detected on the backend and fronted side of the application. Testing solutions. Maintaining the appropriate quality of the application, service and support for the business client. Incident and Problem Management. Ticket Management. Root Cause Analysis of I...