Years of experience: 14
SingaporeStartup FounderC-level ExecutiveSales & BizDevConsultingEducation
Trust Score
Exceptionally trusted; proven professional excellence.
Nicholas's Career Path
Mar. 2023 -Present
SingaporeThe Customer Success Collective exists to create a space to help individuals and organizations drive company-wide alignment around customer success as the scalable, sustainable source of business growth. Join our Slack community and never miss out again!
Jan. 2018 -Present
TalenoxHead of Customer Success (Asia)
Singapore1. Strategic Leadership at Talenox: Championed the customer success blueprint, amplifying the customer voice and bolstering our revenue channels through superior support and resource allocation. 2. Architect of Customer Satisfaction: Formulated strategies ensuring optimal satisfaction throughout the customer journey, from seamless onboarding to continuous engagement. 3. Analytics & Insight Ma...
Feb. 2017 -May. 2018
Mediawork DigitalCountry Head (Asia)
Singapore