Shawna's Posts
How I can help you
Through a comprehensive needs assessment, I identify skill gaps and learn the intricacies of your processes. This allows me to tailor training programs that not only bridge those gaps but also leverage your competitive advantages, leading to improved operational efficiency.
People I am looking for
I primarily serve clients like Intuit, leaders in their respective industries, seeking to enhance their workforce capabilities. Ideal clients are: - Organizations seeking to improve their operational efficiency - Companies aiming to enhance their staff's technical skills
Experience & Cases
My previous accomplishments include streamlining one call handling and tier two tax troubleshooting for a call center. My diverse client base spans sectors such as retail, customer service, and software. Achievements include: - Improved customer interaction for retail businesses - Enhanced software proficiency for IT companies
How to contact
If you're interested, please fill the form. P.S. If you know a right person, please make an intro or share with him/her the link to this page.