Years of experience: 6+

MarketingHRConsultingEducationBusiness OwnerInvestor & VC

Trust Score

Highly reliable; strong professional involvement.

60%

Michelle's Posts

  • About myself

    With an array of skills in administrative and process orientation, I have efficiently managed a vast portfolio of 36 clients, overseeing 20 billion rand revenue, all while maintaining a flawless audit record. My expertise lies in customer engagement, virtual document processing, and key account management. I have successfully led a 15 million rand operation, managing a team of 49 staff. I excel in process management, administration, and human capital management.

  • Job Description

    My career aspiration is to secure a B2B Executive Role as a Global Account Manager. I am particularly interested in startups, digital agencies, travel industry, retail, and customer-centric corporations. I am geared towards making significant contributions to these sectors with my skills and experiences.

  • How to contact

    If you're interested, please fill the form. P.S. If you know a right person, please make an intro or share with him/her the link to this page.

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  • How I can help you

    Providing a range of services from client onboarding to account creation and monitoring, with a dedicated strategy for each client. My expertise lies in analysing client performance, identifying opportunities for cross-selling, and creating targeted campaigns to ensure client retention and engagement.

  • People I am looking for

    Seeking partnerships with companies such as Tourvest Travel Services, TransUnion, South African Airways, Azania VIP Luxury Travel Services, Cape Town Tourism, Big Data Retail, Walmart Contact Centre, and Africa Tourism Board. Together, we can maximize your business potential.

  • Experience & Cases

    With a decade of experience as Head of Operations at Tourvest and Key Account Manager at ACSA, I have managed over 40 projects and 70 clients across various sectors. Achievements include boosting revenue from 9 million rand to 17.5 million at Tourvest, and from 19 billion to 34 billion at ACSA. My client base spans from small businesses and entrepreneurs to government and travel organisations.

  • How to contact

    If you're interested, please fill the form. P.S. If you know a right person, please make an intro or share with him/her the link to this page.

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  • How I can help you

    Offering comprehensive services to refine your customer strategy, enhance engagement, and streamline your administrative tasks. I provide quick and efficient online query resolution, CRM management, and organize your daily schedule effectively. My exceptional client engagement and organized task execution set me apart from others.

  • People I am looking for

    Ideal clients range from small business entrepreneurs to large brands. Regardless of the size of your business, I am committed to providing excellent support and strategic consulting services.

  • Experience & Cases

    I have a proven track record of improving business operations. For instance, I boosted a travel organization's turnaround time by 95% within one month, resulting in a 150% increase in revenue. My previous clients include Tourvest Management Services, Ithala Foundation, and Azania VIP Services.

  • How to contact

    If you're interested, please fill the form. P.S. If you know a right person, please make an intro or share with him/her the link to this page.

Responded by 2 people
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