Years of experience: 20

ITSales & BizDevHRConsultingBusiness OwnerC-level Executive

Trust Score

Highly reliable; strong professional involvement.

65%
Joan's Career Path
Chief Of StaffMar. 2022 -
Sep. 2023
Digital FrontiersChief Of Staff
Cape Town, Western Cape, South Africa• Collaborated with the executive team to develop and implement strategic plans and initiatives, increasing organisational efficiency and effectiveness. • Conducted regular briefings, providing timely updates on key developments, industry news, and competitor actions, contributing to data-driven decision-making. • Researched, identified, and implemented best-in-class practices, methodologies,...
Head Of OperationsJan. 2021 -
Mar. 2022
GatewayHead Of Operations
Cape Town, Western Cape, South AfricaKey Responsibilities: Staff Compliment of 50+ • Spearhead the alignment of E-Learning operations to the Institution’s vision and strategy. Provide academic programme and systems operational and administrative management and leadership. • Operated autonomously in all facets of the business, i.e., strategic planning, daily operations, managing, guiding and mentoring staff, proficient in custome...
Head of Course Operations and Student SupportJul. 2019 -
Dec. 2020
Digital Frontiers InstituteHead of Course Operations and Student Support
Cape Town, Western Cape, South AfricaKey Achievements: • Spearhead the development of strategies to advance course operations and student support, ensuring efficient, streamlined daily operations. • Constantly review student feedback and suggest ways to improve the processes and service delivery levels for increased satisfaction rates and achievement of business goals. • Monitor key metrics, analysed data & applications, and lea...

Joan's Posts

  • About myself

    Bringing to the table a rich blend of strategic planning, policy setup, and service delivery capabilities, I excel in roles requiring leadership and staff mentoring. My tenure as Chief of Staff saw me joining hands with the executive team to conceive and execute strategic plans, enhancing organizational efficiency. I have a knack for managing cross-functional projects aligned with business goals, ensuring their successful and timely delivery. Regular briefings about key developments, industry updates, and competitor actions are my forte, assisting in data-driven decision making. With a career spanning 8 years in EdTech/FinTech, and 15 years in the Travel industry, my aim is to enable superior digital learning solutions for global learners and partners.

  • Job Description

    Aspiring to make a mark in roles such as Head of Operations or Chief of Staff, I am open to opportunities that will leverage my skills and experience. Having worked in leadership roles, I am adept at managing operations and teams, driving strategic initiatives, and fostering stakeholder engagement. My experience in different industries adds to my versatility and adaptability in various job environments.

  • How to contact

    If you're interested, please fill the form. P.S. If you know a right person, please make an intro or share with him/her the link to this page.

Responded by 2 people
1