Years of experience: 14

Influencer or BloggerBusiness OwnerSales & BizDevEducationMarketingSports

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Chandi's Career Path
SVP Member Experience Feb. 2025 -
Present
Medical Guardian, LLCSVP Member Experience
United States, PhiladelphiaC
Customer Success and Operations ExecutiveJun. 2022 -
Present
SamaCareCustomer Success and Operations Executive
San Francisco Bay AreaReporting directly to our CEO, focused on building and scaling customer success & operations for this rapidly growing business organization. Improving implementation process and timelines using lean methodology. Finding scalable and sustainable ways to ensure practices experience faster turn around times on prior authorizations, configure forms and prior authorizations in an operational envir...
Vice President, Customer Success OperationsDec. 2021 -
May. 2022
Human InterestVice President, Customer Success Operations
Promoted twice in nine months. Lead 1/3 of the company and owned all of the customer journey post implementation and shared services including Learning & Development, Program Management Office and Compliance Ops. Built Customer Success Operations from ground up amid rapid growth; including support functions: Learning and Development, Quality Assurance, Process Management, Workforce Management...

Chandi's Posts

  • How I can help you

    I tackle organizational challenges by enhancing processes and aligning teams to meet company goals. Competitive edge: • Extensive business experience • Six Sigma Green Belt & Lean Certified • Masters in Finance

  • People I am looking for

    Target clients: • B2B or DTC companies • Seeking operational refinement • Preparing for scalable growth

  • Experience & Cases

    Achievements: • 30% reduction in customer attrition in one year • New telephony system in 45 days • Boosted post-sales performance in six months Clients: • Medical Guardian • SamaCare • SoFi • Stripe

  • How to contact

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  • About myself

  • Job Description

  • How to contact

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