Years of experience: 11

United Arab Emirates🔥 Startup Founder🧨 ConsultingAdvisor

Trust Score

Highly reliable; strong professional involvement.

70%
Mansour's Career Path
Customer Service SupervisorDec. 2019 -
Present
TasheelCustomer Service Supervisor
Ajman, United Arab Emirates Daily monitor attendance and performance of 20 employees (Counter & Reception)  Daily reporting to the management  Participation in operation and sales/marketing strategies and plans  Staff training and evaluation  System establishment and start-up  Archive and documents control as per ISO9001  Ensure customers happiness and satisfaction based on fast and efficient services  Utilize ...
Customer Service SupervisorNov. 2018 -
Dec. 2019
Taajeel CenterCustomer Service Supervisor
United Arab Emirates▪ Daily monitor attendance and performance of 30 employees (Counter & Reception) ▪ Daily report to the management ▪ Attending management meetings ▪ Operation staff shift scheduling ▪ QMS establishment and utilization ▪ Archive and documents control ▪ Ensure customers happiness and satisfaction based on fast and efficient services ▪ Meet and serve VIP customers ▪ Utilize supervisor’s technical...
Console OperatorJun. 2015 -
Jun. 2017
Participated in Commissioning, Start-up and Shutdown from both Field and DCS. Position Roles and Responsibilities include but not limited to: 1) Operates control panel to regulate temperature, pressure, rate of flow, and tank level in process system, and treating units and petro-chemical units, according to process schedules: Observes instruments and meters to verify specified conditions and ...