Years of experience: 19
United States
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Exceptionally trusted; proven professional excellence.
Ginnette's Career Path
Feb. 2023 -Feb. 2024
GDM consultingSr Project Manager, Real Estate Capital Improvement (Contract)
Costa Rica, GuadalupeDirected a comprehensive, end-to-end capital improvement project for rental properties in Costa Rica. Owned the entire project lifecycle—from initial design and budgeting to vendor selection, on-site construction management, and final delivery—ensuring all objectives were met on time and within budget.
Key Accomplishments & Responsibilities:
Project & Financial Management
• Developed and ma...
Oct. 2016 -Jan. 2023
Alintech TechnologyEngineering Manager / PMO - Operations
RemoteDirecting and leading the business and client portfolio. Coaching and developing the management team to implement with best practices the operation, technical, and program management governance frameworks.Driving the organization's services and products. I am responsible for making critical operational decisions, establishing metrics, and running and adjusting budgets. Managing the business a...
Nov. 2013 -Jun. 2015
Zenith Education GroupSenior Manager Contact Center / Support Center
Thorthon, Colorado
Managing and developing a team of 7 to 9 supervisors, with teams of 12-17 representatives, Assuring their goals are oriented and aligned to the business goals such as; success rate, AHT, call lead ratio etc. Monitoring team performance to assess progress toward site goals, and set individual and team goals and objectives accordingly. Drives and support quality projects assuring the appropria...