Years of experience: 14

Channel ManagementHead of GrowthCustomer experienceSales ManagerBusiness Development ManagerPartnerships Manager

Trust Score

Highly reliable; strong professional involvement.

70%
Mridul's Career Path
Head of Business OperationsMar. 2022 -
Present
CARS24Head of Business Operations
Gurugram, Haryana, India• Defined the business operation scale up plan for MRL with 9X growth in the span of year & defined the comprehensive plan for the ensuring the healthy PNL with cost centre worth 260 million. • Driving projects associated with Throughput, Cost, Quality, Safety & Delivery & improved the operational efficiency of the MRL Business by 13%. • Led the cross functional team & assisted in deployment ...
Subject Matter Expert - Probability & Statistics Dec. 2019 -
Jan. 2021
Chegg Inc.Subject Matter Expert - Probability & Statistics
Gurgaon, India
Area ManagerMar. 2019 -
Mar. 2022
Gurgaon, India•Assisted the channel partner with the 45 days After Sales Business plan which equipped them with the start of business readiness. •Recognized by National Head for the strategic planning to improve the customer experience by 15% for FY 20 & Business Operations productivity for FY 21. •Part of cross functional project for defining the norms for the new normal post covid19 business start •Cross...