Years of experience: 6+

ConsultingEngineerITOperational ExcellenceIndustrial EngineerProject Manager

Trust Score

Highly reliable; strong professional involvement.

70%
Diego's Career Path
Regional Sea Logistics Process Excellence ManagerJan. 2018 -
Jul. 2023
Kuehne + NagelRegional Sea Logistics Process Excellence Manager
Santiago, ChileResponsible for analyzing and implementing process improvements within the Sea Logistics business in the South and Central America region (18 countries). Project Management Office (PMO) for strategic initiatives of the business unit, providing visibility to the regional management and corporate team. Reports to the Regional Sea Logistics Systems and Process Manager. - I led the implementation...
CRM Development ManagerJun. 2015 -
Feb. 2017
Principal Financial GroupCRM Development Manager
SantiagoResponsible for managing Customer Relationship Management (CRM) system projects. Reports to the Systems Manager and leads a team of 2 software engineers. - I implemented new management systems for high-net-worth customer loyalty and sales force management, involving over 400 users. This resulted in reduced customer attrition risks. - I implemented dashboards and indicators to track the sales ...
Project ManagerFeb. 2012 -
Jan. 2015
Ultramar Agencia Marítima Ltda.Project Manager
SantiagoProcess Manager Responsible for managing strategic projects involving process redesign and continuous improvement for the shipping agency business. Reports to the Process Area Manager. - I conducted the analysis, definition, and subsequent implementation of the standardized regional commercial and back-office process model across 8 countries. This initiative generated efficiencies within the ...

Diego's Posts

  • About myself

    Exceptionally skilled in continuous improvement methodologies, proficient in English, and experienced in Lean Six Sigma, process mining, and project management. Notably achieved a significant 45% cost reduction in shared services, propelling operational KPIs from fourth to second place on a global scale.

  • Job Description

    Actively seeking a challenging role based in Chile with the flexibility of remote work for international companies. Open to opportunities across various industries, but possess substantial experience and expertise in financial services and logistics sectors.

  • How to contact

    If you're interested, please fill the form. P.S. If you know a right person, please make an intro or share with him/her the link to this page.

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