Akash's Posts
- Akash Jain
Technical Support Strategist @actyv.ai
is willing to share expertiseJob Search: An Experienced IT Professional How I can help you
Over a decade of expertise in enterprise and start-up tech leadership, adept at managing large, distributed teams. Customer-focused approach, utilizing feedback to enhance satisfaction. Key achievement: 90% CSAT, surpassing industry standard of 77% and winning the NorthFace ScoreBoard Award for two consecutive years.
People I am looking for
Targeting software companies that value: - Strong leadership in technology - Customer-centric approach - High-performance team building - Continuous improvement based on data-driven decisions
Experience & Cases
Previous accomplishments include: - 90% CSAT & NorthFace ScoreBoard Award 2 years in a row - Reduced implementation time from 160 to 56 hours, enabling customers to utilize the system sooner - Collaborated with Sales for client on-boarding, increasing efficiency by 8% and improving client satisfaction. Previous notable clients include UiPath.
How to contact
If you're interested, please fill the form. P.S. If you know a right person, please make an intro or share with him/her the link to this page.