Tentu's Posts
- Tentu Jeevankumar
Cxq operations associate @Amazon
is looking for adviceSeeking Expert Advice: Customer Communication About
A journey begins with your order! Feel the thrill of anticipation. Remember, each one of you is our esteemed customer, you are the backbone of our organization. We value you!
Goals and Challenges
The challenge at hand is ensuring a clear and result-oriented communication with our customers regarding delivery timelines and potential delays. It's vital to maintain transparency to build trust.
Previous approaches
We've taken the reins to ensure timely delivery. Our approach has been leadership-driven, focusing on communication and transparency.
Who can help
Looking for an expert with a background in Customer Relations and Logistics Operations. They should be adept at crisis management and skilled in effective and transparent communication.
How to contact
If you're interested, please fill the form. P.S. If you know a right person, please make an intro or share with him/her the link to this page.