Petula Boyce-Williams - IT manager, HCL America

Years of experience: 19

EngineerITTech SupportComputer engineerUnited States

Trusted by top professionals

Ted Kersey
Information Tech @HCLTech
Verified
I've worked with Petula for a few years and she was a great asset to out team. She shows great leadership skills and over came many obstacles. Her talent and dedication is remarkable without end.

Trust Score

Exceptionally trusted; proven professional excellence.

90%

Petula's Career Path

Feb. 2020 -
Present

HCL TechnologiesLead Information Technology Specialist

United Statesmaintains corporate equipment in accordance with business requirements, develops and monitors equipment testing schedules and delegates duties to junior lead technicians. makes decisions and solves problems, monitors processes and materials, and evaluates.

Jun. 2018 -
Feb. 2020

DeloitteApplication Support Specialist

morrisville, nc• supporting large scale applications on both the front-end and the back-end (Exalink, Legacy) applications • working with Okta, Sauce Labs, Ansible Jenkins and Elastic Stack Prod • unit testing and test-driven development • Knowledge of JavaScript, CSS, HTML and single page apps • System Monitoring tools (New Relic, etc.) • Basic coding skills of Python/Java and/or Ruby/Rails (preferred) • T...

Aug. 2017 -
Jan. 2018

DeloitteOn Site Technology Support Analyst

Raleigh-Durham, North Carolina Area Activities include procurement, configuration, and technical support of all standard hardware/software applications including internally developed and off the shelf software. Track hardware and software deployments following documented asset management procedures. Assist infrastructure teams (LAN, WAN, Telephony) where local hands on activities are required. Provide mobile device deployment ...