Years of experience: 12

💼 C-level ExecutiveBusiness development

Trust Score

Highly reliable; strong professional involvement.

60%
Bruna's Career Path
Engagement and Growth - BrazilApr. 2023 -
Present
EdpuzzleEngagement and Growth - Brazil
Leader responsible for customer engagement and growth in the entire Brazilian territory, ensuring exceptional experiences for our clients. By developing targeted strategies according to customer's journey, the focus is to cultivate strong relationships that drive engagement and growth. *** Edpuzzle is the best way to share video content with students. Create trackable, secure, un-skippable an...
Customer Success CoordinatorJun. 2022 -
Apr. 2023
EdpuzzleCustomer Success Coordinator
Head of Customer SuccessApr. 2021 -
Feb. 2022
Pris SoftwareHead of Customer Success
São Paulo, São Paulo, BrasilImplementation of the sector with NPS, CSAT, CES projects, customer journey mapping, churn monitoring, renewal, upsell, cross-sell; Designing the area's OKRs. Implementação de cultura com foco no cliente; Projetos de melhoria contínua

Bruna's Posts

  • How I can help you

    Launching a start-up or a new project in the educational industry? Get expert help to: • Enter the market, • Boost brand awareness, • Generate leads, • Optimize business, • Improve customer engagement. Transform your venture with tailored guidance and strategic insights.

  • Experience & Cases

    + 10 years of management in traditional educational companies in Brazil. Implemented customer success area in the 2 biggest educational groups in Brazil. Leading initial operations and expansion of an American edtech in Brazilian territory.

  • People I am looking for

    • small business • start ups • big start ups willing to enter in Brazilian market • schools • universities • online courses school

  • How to contact

    If you're interested, please fill the form. P.S. If you know a right person, please make an intro or share with him/her the link to this page.

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