Years of experience: 11

💼 C-level Executive

Trust Score

Highly reliable; strong professional involvement.

60%
Mei's Career Path
Customer Care CoordinatorApr. 2022 -
Present
Onni Group of CompaniesCustomer Care Coordinator
- Liaise with Customer Care Team to conduct quality control inspections of each unit in preparation for purchaser walkthroughs - Update and maintain deficiency list, schedules to meet target completion dates by managing trades and 3rd parties while liaising with Construction. - Prepare the home for homeowner Key pick up by conducting in-person checking within the building, including any final...
Customer Care AdministratorNov. 2019 -
Mar. 2022
Rize Alliance PropertiesCustomer Care Administrator
• Provide superior customer service during Pre-Delivery Inspection (“PDI”) • Liaise with marketing department to prepare website, on-line/off-line advertising, signage, marketing display items, printed materials, show suites and sales centre display • Process and handle customer requests/inquiries and claims from homeowners, Strata corporations and Property Managers • Assist in completing rep...
Sales AdministratorJan. 2018 -
Nov. 2019
Magnum Projects Ltd.Sales Administrator
- Handle contract-related project inquiries by email and phone. - Audit incoming contract deals, including follow-up and communication with Developers to provide reports and inventory counts. - Create courtesy & closing letters and distribute by mail and email. - Follow up with Lawyer, Homeowners, and Developers to gather closing info and documents. - Document & flag problematic units - coord...

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