Years of experience: 6+
Business OwnerCustomer SuccessTech Support💼 C-level ExecutiveProject ManagerCOO
Trust Score
Exceptionally trusted; proven professional excellence.
Richard's Career Path
Jan. 2024 -Present
TeradataCustomer Success Director
Colombia• Responsible for the cross-geography/team alignment, development, training and deployment of best practices.
• Drives strategy for Customer Success to enable a team to focus on growing adoption of Teradata capabilities, increase customer satisfaction, and secure renewals.
• Lead and mentor a team of Customer Success Managers
• Accountable for the recruitment, hiring and on-boarding of high c...
Jan. 2023 -Jan. 2024
ENE8 - Especialistas en Soluciones ITSenior Fellow - Americas Chief Sales Officer
Miami, Florida, United States & Bogotá, Cundinamarca, ColombiaResponsible for the adoption and monitoring of digital transformation processes by the hand of a flexible, disruptive and current technology in the Latin American region and Florida, United States.
Jul. 2019 -May. 2022
Hewlett Packard EnterpriseHead of Customer Success
ColombiaResponsible for hire, on-board, train, and develop the Customer Success Managers and Customer Engineers to ensure the right Installation, Support, Maintain and develop the technical transformation journey to our enterprise customers ensuring that they can achieve and exceed their business goals through on premise or cloud solutions. • Lead the Customer Success Managers and Customer Engineers ...