Years of experience: 26

🧨 ConsultingTranslationBusiness OwnerTechnical writingKnowledge management

Trust Score

Highly reliable; strong professional involvement.

70%
Maja's Career Path
Consultant - Technical WriterJan. 2023 -
Present
Indigenous Services Canada | Services aux Autochtones CanadaConsultant - Technical Writer
Mississauga, Ontario, Canada · Remote- Research and create draft content for security and access control policies, and system administration procedures. - Create process and procedure workflows to identify effects, redundancies and responsibilities. - Gather information from subject-matter experts pertaining to specific procedures and policies to align content to organizational and stakeholder requirements. - Write security- and...
Consultant - Technical WriterOct. 2022 -
Present
Hatch (Digital Project Delivery; RER ONxpress)Consultant - Technical Writer
Remote- Document instructions, principles, and intricacies of development of multiple in-house and vendor applications. - Design instructional pages with content and visuals to help users understand the specifics of each application, release notes, and updates. - Distill raw SME input to write reader-focused content, presenting relevant and sufficiently detailed, yet easy-to-follow flow of informat...
Consultant - Technical WriterJan. 2022 -
Aug. 2022
Transport Canada - Transports CanadaConsultant - Technical Writer
RemoteResearch topics, organize and extract pertinent information into specific project-related documents. Deliver clear, concise and focused project documentation: use cases, concept of operations, business cases, test scenarios, etc., for the Master Data Management (MDM) project and Enterprise Data Interoperability Platform (EDIP) project.

Maja's Posts

  • 3

    About

  • 3

    Cases & Experiences

  • 3

    Work Order

  • 3

    How to contact

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  • 204

    About

    12 years in IT/banking environments. Creating simple and smart user-facing instructions to train and empower users and facilitate technology adoption.

  • 204

    Cases & Experiences

    Scotiabank, Hatch, Transport Canada, Indigenous Services Canada

  • 204

    Work Order

    1. Intro Q&A - where you are and where you envision to be 2. Offer 3. Work 4. Review and update 5. Handover

  • 204

    Why you need a technical writer

    If your business decided to upgrade to new technologies but you find the user acceptance or onboarding lags, you need a custom user-facing documentation tailored to your business, that will serve both as training and as reference materials. Empower the users for faster results.

  • 204

    How to contact

    If you're interested, please fill the form. P.S. If you know a right person, please make an intro or share with him/her the link to this page.

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