Trust Score

Trustworthy; active professional engagement.

40%
Luis Jorge's Career Path
Senior Manager Destination DevelopmentSep. 2022 -
Mar. 2023
NexusToursSenior Manager Destination Development
Cancún, Quintana Roo, México-Ensure the implementation of the new customer service promise. (NPS) -Oversee the operations and development of more than 17 destinations within Central America and the Caribbean. Strengthen commercial results in the destinations of Costa Rica, Saint Lucia, Antigua and the British Islands. -Responsible for the development of associated destinations throughout the Caribbean. - P&L, Sales, Per...
Team Lead IOct. 2017 -
Aug. 2022
UberTeam Lead I
Mérida, Yucatán, México / Cancún México / Campeche, México / Puebla, México / Villahermosa, Tabasco- Management of 5 cities (Mérida - Cancún - Campeche, Villhermosa - Puebla ) with 20 employees focused but not limited in Customer Service and People Management. - Customer service at Uber Greenlight. - Facilities management - Own the success metrics for profitability, operational efficiency, and customer satisfaction scores - Strengthen performance through process development and innovation....
Senior Expert Feb. 2017 -
Oct. 2017
UberSenior Expert
Mérida, Yucatán, México / Cancún México / Campeche, MéxicoSenior Expert - Customer Service at Uber Greenlight. - Facilities management. - 20 people management.