I led the growth and expansion of the business, establishing trusted relationships with clients and closing beneficial contracts. I provided an exceptional customer experience, efficiently resolved issues and incidents, and generated analytical reports to support decision-making. Additionally, I supervised budget adherence and deadlines, collaborated with other departments, and led key projec...
Merged leadership experience and strong client relationships with an innovative and technological vision. Led transformation processes, researched technological trends, and generated reports for key decisions. Managed teams and projects, fostered innovation, and collaborated to adopt emerging technologies. Key areas of expertise include Process Automation, Cultural Change Promotion, Data Anal...
Led the change and implementation of best practices, acting as the transformation agent guiding clients towards an optimized digital environment. My core capability lies in turning data into a strategic resource, driving high-level decision-making.
Key Responsibilities:
• Define KPIs and establish efficient processes for data collection and analysis.
• Create analytical models, integrate ...