Melbourne, VICLead designer across the Connect merchant portal, design system, sub-merchant onboarding, terminal inventory management, and NZ corporate gift card registration. β’ Built the Connect design system from the ground up (tokenised foundations, cross-functional operating contract across design, front-end, BA and QA). Front-end developer velocity improved an estimated 40%, corroborated by reduced PR...
Melbourne, VICDesign lead for credit risk assessment platforms and design system delivery, after the commercial (COTS) uplift path was exhausted and a custom build committed. β’ Established the information architecture, enterprise design system, and AG Gridβbased grid framework across ~18 months of foundations work
β’ Reframed workflow design around risk assessment rather than data capture, reducing cognitiv...
Greater Melbourne AreaCore banking application redesign and institutional .com consolidation for corporate and institutional businesses. β’ Led experience design for a core banking application used by 1,300 institutional banking staff, replatforming a two-decade-old C++/ASP Classic thick client to the browser and cutting account opening from 21 screens to 4
β’ Led the strategic consolidation of ANZ's institutional ....