● Conducted end-to-end operational analysis and process mapping, providing visibility of key publishing
and distribution workflows across the organisation.
● Translated complex operational requirements into structured product backlog items, user stories, and
acceptance criteria, enabling effective collaboration with technical teams.
● Configured and implemented a new Backlog management fram...
Jun. 2023 - Present
Basis RegistrationProduct Owner(Digital Transformation) – Contract - Part Time
● Leading the implementation of a new cloud Customer Management Platform, portal and app, leveraging
and increasing the capabilities of the existing on-premise platform as part of business-wide Digital
Transformation.
● Leading the implementation of HubSpot as the new CMS and CRM system to maximise customer data
and customise experience
● Translating requirements into clear user stories, c...
May. 2022 - Mar. 2025
Housing 21Product Owner – People & Culture Systems
● Lead Transformation representative for People and Culture business area. Being point of contact for all
aspects of the business area(HR, Payroll, Recruitment, Reward and L&OD – 3 products/systems)
● Delivered over 140 Epics(including new features, business initiatives, small change and large projects)
● Designing, building and delivering product roadmaps, reporting on status to senior mana...