Years of experience: 6

ConsultingCustomer Care SpecialistCustomer Service

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Karen's Career Path
AnalystApr. 2026 -
Present
Evaluated written responses for accuracy, clarity, helpfulness, and completeness. Compared multiple AI-generated answers and selected the stronger response based on task instructions. Reviewed content for factual errors, unsupported claims, and confusing wording. Followed detailed written guidelines to make consistent judgments. Practiced writing short explanations to support evaluation decis...
Case ManagerJun. 2018 -
Nov. 2024
Document daily activities of adults with developmental disabilities. Follow HIPPA guidelines daily. Accompany these individuals on community outings. Help individuals meet goals set by their individual Service Plans. Help individuals access and understand how to use the internet and/or Social Media. Help with fundraising (MSC is a 401c non-profit organization).

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