Years of experience: 11
Presentation DesignerBrand DesignerCommunication DesignerGraphic DesignerProduct DesignerUX/UI Designer
Trust Score
Exceptionally trusted; proven professional excellence.
Lea's Career Path
Feb. 2026 -Present
Fidelity InvestmentsCustomer Support Specialist I
Metro Jacksonville- Applied training to navigate complex retirement questions, providing our clients with a subject matter expert
- Professionally and efficiently resolve client questions over chat, meeting clients where they are at
- Process brokerage and money transactions for our high net worth clientele by following procedure while providing excellent customer service
Feb. 2024 -Feb. 2026
Fidelity InvestmentsCustomer Relationship Advocate
Metro Jacksonville- Assist clients online with their Fidelity accounts so that they can keep track of their financial goals
- Educate clients about the stock market, trading, investing and Fidelity products and services and how those services fit into their financial plan within the scope of my role
- Clarify account activity for clients and identify next steps for solving account issues
- Collaborate with oth...
May. 2022 -Aug. 2023
OneAmerica FinancialUI Designer
United States- Designed and developed prize winning landing pages for companies throughout the country using HTML and CSS
- Designed internal marketing materials using Adobe Creative Cloud
- Supported marketing professionals with creating client deliverables and setting client expectations
- Assisted with creation of mobile application design in Adobe xD
- Adapted the design system for OneAmerica into int...